Remote Client Experience Manager: Growth & Retention

United States Digital Space LLC; United States; Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance benefits

401(k) plan after 1 year

PTO: 2.25 weeks per year

Remote work opportunity

Job summary

United States Digital Space LLC is looking for a Client Experience Manager to serve as the main contact for a diverse clientele, primarily in the law, medical, and dental industries. You will develop custom account strategies and identify upsell opportunities while maintaining strong relationships with clients.

The ideal candidate will have a robust background in SEO management, excellent communication skills, and the ability to coordinate with internal teams. This is a fully remote position offering flexibility and competitive benefits.

Qualifications

• 3+ years managing a portfolio of SEO clients at a digital marketing agency.
• Proven track record of managing client relationships.
• Experience with organic SEO strategy development.

Responsibilities

• Develop and implement customized account strategies.
• Identify upselling and renewals opportunities.
• Act as primary liaison between clients and teams.
• Oversee a portfolio of 30-40 clients.

Skills

SEO management

Google Search Console

Client relationship management

Organic SEO strategy

Communication skills

Project management

Tools

Google Analytics

HubSpot

Ahrefs

Job description

United States Digital Space LLC is looking for a Client Experience Manager to serve as the main contact for a diverse clientele, primarily in the law, medical, and dental industries. You will develop custom account strategies and identify upsell opportunities while maintaining strong relationships with clients.

The ideal candidate will have a robust background in SEO management, excellent communication skills, and the ability to coordinate with internal teams. This is a fully remote position offering flexibility and competitive benefits.