Remote Client Experience Lead - Flexible Growth & Earnings

Medium; Markham (IL); Remote; USD 40,000 - 90,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Comprehensive training

Ongoing mentorship

Job summary

Medium is seeking self-motivated individuals to join our growing remote team, helping clients who have requested information about financial protection and benefits. With qualified leads, comprehensive training, and ongoing mentorship, you'll have support to build a rewarding long-term career.

In this role you will meet virtually with clients, assess needs, explain benefit options, guide enrollment with care, and build lasting relationships through exceptional service.

Qualifications

• Excellent communication and interpersonal skills.
• Willingness to learn and adapt in a performance-driven environment.
• Ability to work independently in a remote environment.

Responsibilities

• Meet virtually with clients who have requested information.
• Understand client needs and explain available benefit options.
• Guide clients through enrollment with professionalism and care.
• Build lasting relationships through exceptional customer service.
• Maintain accurate client records and follow up as needed.

Skills

Self-motivation

Excellent communication

Interpersonal skills

Coachable

Remote work independence

Job description

Medium is seeking self-motivated individuals to join our growing remote team, helping clients who have requested information about financial protection and benefits. With qualified leads, comprehensive training, and ongoing mentorship, you'll have support to build a rewarding long-term career.

In this role you will meet virtually with clients, assess needs, explain benefit options, guide enrollment with care, and build lasting relationships through exceptional service.