Remote Client Experience Coordinator

Lever, Inc.; Philadelphia (Philadelphia County); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work

Structured onboarding

Growth opportunities

Supportive team

Job summary

Lever, Inc. seeks a reliable Customer Care Coordinator for a fully remote role focused on client communications and coordination tasks. You will help ensure a smooth, positive experience for clients throughout the process.

Key duties include handling inquiries, coordinating services, updating clients on next steps, and maintaining accurate interaction records. Strong communication, organization, and remote-work comfort are essential.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Comfortable using email, messaging platforms, and online systems.

Responsibilities

• Serve as a point of contact for client inquiries and support requests
• Assist with coordinating services, scheduling, and follow-ups
• Provide clear and professional communication regarding updates and next steps
• Maintain accurate records of client interactions and requests
• Monitor tasks and ensure timely responses and resolutions
• Support a positive and consistent client experience

Skills

Communication

Organization

Time management

Attention to detail

Independent work

Email & messaging tools

Job description

Lever, Inc. seeks a reliable Customer Care Coordinator for a fully remote role focused on client communications and coordination tasks. You will help ensure a smooth, positive experience for clients throughout the process.

Key duties include handling inquiries, coordinating services, updating clients on next steps, and maintaining accurate interaction records. Strong communication, organization, and remote-work comfort are essential.