Remote Client Experience Consultant (Independent)

Travel With Lani; United States; Remote; USD 28,000 - 55,000; Part time

Benefits offered by this job

Flexible remote work

Job summary

Travel With Lani is a remote-based consulting team specializing in vacation, cruise, and group itinerary planning. We seek motivated individuals for a flexible, independent opportunity assisting clients worldwide with planning and coordinating trips.

As a remote planner, you will consult with clients to tailor itineraries, research destinations and suppliers, and coordinate bookings across flights, hotels, cruises, and activities.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple client requests simultaneously.
• Professional demeanor and customer-service mindset.
• Comfortable working in a remote, technology-based environment.
• Proficiency with email, online research, and basic computer applications.
• Ability to work independently and manage time effectively.
• Reliable high-speed internet connection and personal computer.

Responsibilities

• Consult with clients to understand preferences, budgets, and trip goals.
• Research destinations, suppliers, and current promotions.
• Design customized itineraries for vacations, cruises, and group experiences.
• Coordinate reservations including flights, accommodations, cruises, transportation, and activities.
• Provide clients with clear details regarding schedules, documentation, and policies.
• Maintain accurate records of bookings, payments, and client communications.
• Monitor reservations and assist with modifications or support as needed.
• Build and maintain long-term client relationships to encourage repeat business and referrals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Organization

Time management

Remote work

Research

Independence

Customer-service mindset

Tools

Email

Booking platforms

CRM tools

Job description

We are a remote-based consulting team specializing in vacation, cruise, and group itinerary planning. Our mission is to provide personalized, high-touch service while helping clients create seamless and memorable experiences. We are currently expanding and seeking motivated individuals who want a flexible, independent opportunity assisting clients with planning and coordinating their trips worldwide.

Tasks

• Consult with clients to understand their preferences, budgets, and trip goals
• Research destinations, suppliers, and current promotions
• Design customized itineraries for vacations, cruises, and group experiences
• Coordinate reservations including flights, accommodations, cruises, transportation, and activities
• Provide clients with clear details regarding schedules, documentation, and policies
• Maintain accurate records of bookings, payments, and client communications
• Monitor reservations and assist with modifications or support as needed
• Build and maintain long-term client relationships to encourage repeat business and referrals
• Participate in ongoing training and professional development

Requirements

• Excellent verbal and written communication skills
• Strong organizational skills with attention to detail
• Ability to manage multiple client requests simultaneously
• Professional demeanor and customer-service mindset
• Comfortable working in a remote, technology-based environment
• Proficiency with email, online research, and basic computer applications
• Ability to work independently and manage time effectively
• Reliable high-speed internet connection and personal computer

Previous experience in customer service, hospitality, sales, or administrative roles is beneficial but not required. Comprehensive onboarding training and ongoing professional development are provided.

Benefits

• Flexible remote work environment
• Independent contractor opportunity with schedule flexibility
• Structured onboarding and ongoing professional development
• Access to established supplier partnerships and booking platforms
• Mentorship and team support
• The ability to build and grow your own client base
• Performance-based earnings structure

This opportunity is ideal for individuals seeking flexibility, autonomy, and the ability to build within a service-based consulting role.

We look forward to connecting with motivated individuals who are ready to grow in a client-focused, remote consulting environment.

Originally posted on Himalayas