Remote Client Experience Concierge

Hellosunshinetravels; Tampa (FL); Remote; USD 42,000 - 54,000; Full time

Job summary

Hellosunshinetravels is seeking a Remote Client Experience Specialist to help clients plan memorable vacations while delivering exceptional customer service. You will assist clients through every step of the planning process, from selecting destinations to confirming reservations and providing ongoing support before, during, and after their trip.

The role emphasizes researching destinations, preparing customized proposals, coordinating with suppliers, and maintaining strong client communications

Qualifications

• Outstanding interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Ability to multitask in a remote setting.
• Self-motivated and dependable.
• Experience in customer service, hospitality, or sales preferred.
• Training available.

Responsibilities

• Assist clients with vacation planning and recommendations
• Research destinations, accommodations, cruises, and vacation packages
• Prepare customized proposals and itineraries
• Coordinate reservations with preferred suppliers
• Maintain detailed client communications
• Participate in ongoing professional development and supplier training
• Build a strong referral-based client network

Skills

Interpersonal skills

Detail-oriented

Multitasking

Self-motivated

Customer service experience

Training available

Job description

Hellosunshinetravels is seeking a Remote Client Experience Specialist to help clients plan memorable vacations while delivering exceptional customer service. You will assist clients through every step of the planning process, from selecting destinations to confirming reservations and providing ongoing support before, during, and after their trip.

The role emphasizes researching destinations, preparing customized proposals, coordinating with suppliers, and maintaining strong client communications