Remote Client Engagement Specialist | Appointment Setter

remote work; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

VirtuHire is seeking a confident, personable Client Engagement Representative to manage inbound enquiries, engage prospective customers and schedule qualified appointments. This full-time, remote role follows US Eastern Time hours, enabling you to connect clients with the appropriate licensed professional rather than providing insurance advice.

You will answer calls, build rapport, qualify leads and coordinate warm handovers.

Qualifications

• 2+ years in inbound sales, appointment setting or customer service.
• Excellent English, professional phone manner.
• Experience with CRM, Google Workspace and Slack.

Responsibilities

• Answer inbound calls professionally and promptly.
• Build rapport with prospective clients.
• Complete intake and qualification using scripts.
• Schedule qualified appointments and handovers.
• Follow up with missed calls and leads.
• Outbound prospecting when inbound priorities allow.

Skills

Inbound sales experience

Appointment setting

Customer service

CRM experience

English communication

Remote work

Tools

CRM systems

Google Workspace

Slack

Job description

VirtuHire is seeking a confident, personable Client Engagement Representative to manage inbound enquiries, engage prospective customers and schedule qualified appointments. This full-time, remote role follows US Eastern Time hours, enabling you to connect clients with the appropriate licensed professional rather than providing insurance advice.

You will answer calls, build rapport, qualify leads and coordinate warm handovers.