Remote Client Data & Billing Specialist (Phoenix)

Greenberg Traurig, LLP; United States; Hybrid; USD 47,000 - 52,000; Full time

Benefits offered by this job

Discretionary bonus

Health insurance

HSA option

Short-term disability

Long-term disability

Dental insurance

Vision care

Life insurance

401K

Vacation

Sick time

Employee assistance program

Pet insurance

Job summary

Greenberg Traurig, LLP in Phoenix is seeking a Client Maintenance Specialist to maintain up-to-date client and matter data across the firm’s financial and practice management systems, ensuring billing information accuracy and compliant rate structures.

You will collaborate with attorneys, billing and finance teams, manage rate uploads and client requirements, and support seamless billing, reporting, and compliance while working in a fast-paced environment with flexible remote work.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• A minimum of one year of work experience; law firm or accounting/financial experience preferred.
• Strong attention to detail and excellent organizational skills.
• Ability to work under pressure to meet deadlines and prioritize tasks.
• Excellent written and verbal communication; collaborative mindset.

Responsibilities

• Create client and matter records in the firm’s practice management system and ensure compliance with naming conventions and setup protocols.
• Maintain billing addresses, contact information, invoice delivery preferences, and client-specific rate agreements.
• Update matter status and ensure proper documentation.
• Input billing notes and special client requirements; manage rate uploads and fee structures.
• Coordinate with billing and eBilling teams to align with vendor portal requirements and resolve discrepancies.
• Record and maintain outside counsel guidelines and billing restrictions.
• Track client-specific billing instructions and reflect in system notes.
• Attend onsite trainings and conduct business travel as needed; overtime may be required.

Skills

Attention to detail

Communication skills

Organizational skills

Problem solving

Under pressure

Data accuracy

Confidentiality

Education

Bachelor’s degree or equivalent experience

One year of work experience (law firm or accounting/financial preferred)

Tools

Windows OS

Microsoft Office

AI tools familiarity

Job description

Greenberg Traurig, LLP in Phoenix is seeking a Client Maintenance Specialist to maintain up-to-date client and matter data across the firm’s financial and practice management systems, ensuring billing information accuracy and compliant rate structures.

You will collaborate with attorneys, billing and finance teams, manage rate uploads and client requirements, and support seamless billing, reporting, and compliance while working in a fast-paced environment with flexible remote work.