Remote Client Care & Sales Specialist

Sweetepicworld; Boise (ID); Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Work from home

Job summary

Sweetepicworld seeks a Remote Customer Service Representative to serve as the primary contact for clients, delivering professional support and fostering lasting relationships from a home office. This role blends customer service, sales awareness, and HIPAA-conscious handling of sensitive information, with comprehensive training to sharpen your communication across channels.

Join a team that values initiative and reliability while working remotely, with opportunities to grow in sales and client

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
• Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
• Familiarity with sales administration processes and analysis skills to interpret client data effectively

Responsibilities

• Act as the main liaison for clients, providing exceptional service through various communication channels
• Manage client inquiries related to insurance sales, benefits administration, and general account questions
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Skills

Outside sales experience

Retail sales experience

Telemarketing

Job description

Sweetepicworld seeks a Remote Customer Service Representative to serve as the primary contact for clients, delivering professional support and fostering lasting relationships from a home office. This role blends customer service, sales awareness, and HIPAA-conscious handling of sensitive information, with comprehensive training to sharpen your communication across channels.

Join a team that values initiative and reliability while working remotely, with opportunities to grow in sales and client