Remote Claims Representative - $20/HR

TEKsystems; Melville (NY); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading insurance organization is hiring for an immediate remote Claims/Call Center Representative position. The role involves managing claims inquiries, ensuring compliance with operational standards, and delivering superior customer service. Candidates should have 2 years of call center experience and excellent communication skills.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Employee Assistance Program

Paid Time Off

Qualifications

• 2 years of call center or insurance/healthcare claims experience.
• Experience handling high volume inbound calls.

Responsibilities

• Provide accurate claim information to external and internal callers.
• Process incoming documents with high accuracy.
• Meet call center operational metrics.

Skills

Communication skills

High volume phone management

Customer service

Tools

Microsoft Office

Job description

IMMEDIATE 100% REMOTE CLAIMS/CALL CENTER REPRESENTATIVE NEEDED

OPPORTUNITY TO WORK FOR ONE OF THE LARGEST INSURANCE ORGANIZATIONS IN THE AREA

EQUIPMENT/TRAINING PROVIDED

MONDAY - FRIDAY 11AM-730PM EST

$20/HR

Qualifications

• 2 years of call center experience or insurance/healthcare claims experience
• Experience managing high volume inbound phone calls
• Excellent communication skills
• Microsoft Office proficient
  
  
  

Responsibilities

• Provide various external and internal callers with timely, accurate, and customer-focused disability and/or life and/or leave claim information. Solicit information from various sources needed to appropriately document new claim submissions, ongoing claims, other applicable situations, etc.
• Record summaries of information exchanged in our claim system with a high level of accuracy and detail easily understood by the user. Issue timely and accurate claim acknowledgement correspondence. Process incoming documents with high coding integrity and distribute immediately.
• Remain fully compliant with operational standards. Meet or exceed call center operational metrics.
• Maintain a superior level of genuine caring and empathetic customer service throughout all interactions. Take appropriate actions to earn the caller's trust.
• Anticipate customer needs and take action.
  
  
  

Pay And Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 11, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  IT Services and IT Consulting

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