Remote Claims Examiner (Life & Annuities)

Transamerica; Cedar Rapids (IA); Remote; USD 42,000 - 48,000; Full time

Job summary

Transamerica is seeking an Intermediate Claims Examiner for a remote position in the United States, with potential in Cedar Rapids, Iowa. You will evaluate and analyze documentation to process claim payments or denials according to policy provisions and state regulations.

Under supervision, you will gather information from various sources, communicate with claimants and providers, and ensure compliance. The role offers a competitive salary and annual bonus eligibility, with a supportive team

Qualifications

• Associate’s degree in a business field or equivalent experience.
• Two years of claims experience.
• Knowledge of life and annuity product language and regulatory rules.
• Strong communication and customer service skills.
• Excellent organizational, problem-solving, and analytical abilities.
• Ability to cross train and learn other products.
• Ability to multi-task and adapt to change.

Responsibilities

• Analyze information to determine claim review steps and obtain additional information.
• Review claims and outside sources used in the review.
• Document correspondence and conversations.
• Correspond with claimants, medical providers, medical examiners, and law enforcement.
• Collaborate with managers, legal counsel, medical director, and other departments for contested claims.
• Monitor claims for fraud and coordinate with Fraud team as needed.
• Maintain compliance with regulations.

Skills

Communication skills

Organizational skills

Cross training

Multi-tasking

Life & annuity knowledge

Education

Associate’s degree in a business field or equivalent experience

Job description

Transamerica is seeking an Intermediate Claims Examiner for a remote position in the United States, with potential in Cedar Rapids, Iowa. You will evaluate and analyze documentation to process claim payments or denials according to policy provisions and state regulations.

Under supervision, you will gather information from various sources, communicate with claimants and providers, and ensure compliance. The role offers a competitive salary and annual bonus eligibility, with a supportive team