REMOTE Chief Operating Officer (RCM Healthcare Billing; $150-190K+)

twiceasnice Recruiting; Orlando (FL); Remote; USD 150,000 - 190,000; Full time

Job summary

An established healthcare billing and practice management firm is on the lookout for a dynamic Chief Operating Officer. This pivotal role blends strategic vision with hands-on execution, requiring a leader who can enhance operational efficiency while fostering a culture of accountability and continuous improvement. The ideal candidate will have extensive experience in healthcare operations, particularly in revenue cycle management, and a proven track record of managing offshore teams. If you are a humble, collaborative leader ready to make a significant impact on a growing organization, this is an exciting opportunity to shape the future of healthcare billing operations.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

HSA

FSA

Paid Time Off

Holidays

Qualifications

• 5+ years in senior leadership roles within healthcare billing.
• Proven experience managing offshore teams and driving performance.

Responsibilities

• Lead healthcare billing operations and implement process improvements.
• Set KPIs and manage a team of 20-30 employees.

Skills

Healthcare Operations Management

Performance Metrics Management

Process Improvement

Team Leadership

Client Retention Strategies

Education

Bachelor’s Degree

MBA

Tools

Automation Solutions

Technology Optimization Tools

Job description

REMOTE Chief Operating Officer (RCM Healthcare Billing)
Location: REMOTE - Must be based in the US
Salary: $150,000-$190,000 + Bonus + Benefits
Benefits: Medical, Dental, Vision, 401k, Life, AD&D, Disability, HSA, FSA, Holidays, PTO
Job Type: Full-Time
Typical hours: Mon-Fri; flexible (40-50 hrs./week)
Travel: minimal; 1-2x per yr; Domestic
Start Date: ASAP
Sponsorship is not available

REMOTE Chief Operating Officer (RCM Healthcare Billing) Description

Our client, a well-established healthcare billing and practice management firm, is seeking a Chief Operating Officer (COO) to enhance operational efficiency and drive sustainable growth. This role is both tactical and visionary, requiring a leader who can shape strategy while remaining engaged in execution. The ideal candidate is an experienced healthcare operations executive with a background in RCM, offshore team management, and performance-driven leadership. Success in this role means establishing clear goals, ensuring team alignment, and fostering accountability at every level—daily, weekly, and monthly—without micromanaging or taking over responsibilities. We’re looking for a humble, hands-on leader who is as comfortable developing high-level strategy as they are digging into day-to-day operations when needed. If you thrive in a collaborative environment where your insights and expertise will directly influence the company’s future, this is your opportunity to make a lasting impact.

REMOTE Chief Operating Officer (RCM Healthcare Billing) Responsibilities

• Lead and oversee end-to-end healthcare billing operations
• Develop and implement process improvements that drive productivity and cost savings
• Set and track KPIs, SLAs, and operational benchmarks to maintain high performance
• Partner with executive leadership to define and execute long-term strategic goals
• Manage and mentor a team of 20-30 employees, providing guidance and accountability
• Set clear performance expectations and foster a culture of continuous improvement
• Oversee offshore teams, ensuring alignment with company goals and operational excellence
• Champion customer satisfaction and client retention through streamlined processes
• Collaborate with clients and internal teams to optimize the revenue cycle
• Ensure compliance with HIPAA, payer regulations, and industry best practices
• Identify bottlenecks and inefficiencies, implementing automation and technology solutions
• Standardize and document best practices to scale operations effectively

REMOTE Chief Operating Officer (RCM Healthcare Billing) Qualifications

• Bachelor’s degree required; MBA preferred
• 5+ years of senior leadership experience in healthcare billing (COO, VP, or similar) required
• Proven experience managing offshore teams required
• Experience leading teams of 20+ with a focus on KPIs and performance metrics required
• Expertise in process improvement, automation, and technology optimization required