Remote Certified Health Coach — 1:1 Behavioral Change

TailorCare, Inc.; Northern (KY); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Wellness resources

Employer HSA contribution

Paid time off

Job summary

TailorCare is hiring Certified Health Coaches to provide 1-on-1 virtual coaching for members, in a remote-first setting with a Nashville-based corporate office. You will build relationships, guide behavior change, and monitor KPIs to improve outcomes.

The role requires NBC-HWC designation, 1 year of coaching experience, and a bachelor's degree or equivalent. Strong communication, collaboration, and a growth mindset are essential in this fast-paced startup environment.

Qualifications

• Current NBC-HWC designation and minimum of 1 year of experience as a health coach in person and/or in a virtual setting is REQUIRED
• Bachelor’s degree or commensurate experience
• Experience with behavior change or chronic disease management (MSK, diabetes, weight loss, nutrition, mental health preferred)
• Excellent communication and collaboration skills
• Continuous learning mindset
• Ability to work independently in a fast-paced startup environment
• Knowledge of evidence-based coaching techniques (motivational interviewing, appreciative inquiry, positive psychology)
• Knowledge of digital health and musculoskeletal conditions a plus
• Commitment to maintaining certification and continuing education requirements

Responsibilities

• Provide a human touch to the digital recovery experience for members
• Support members’ journeys, reinforcing skill-building and behavior change to optimize engagement in the app
• Reach out to members per service and workflow expectations
• Manage member expectations of experience and outcomes
• Actively listen to and address member challenges while collaborating with them to make healthy lifestyle changes
• Monitor member pathway dashboard and KPIs
• Triage member queries and advise appropriate team members, as outlined by clinical and technical protocols
• Document all communications using Clinical Documents
• Participate in regular coaching observations and ongoing training with Team Leader and management

Skills

Excellent communication

Motivational Interviewing

Appreciative Inquiry

Positive Psychology

Change Management

Education

Bachelor's degree or commensurate experience

Job description

TailorCare is hiring Certified Health Coaches to provide 1-on-1 virtual coaching for members, in a remote-first setting with a Nashville-based corporate office. You will build relationships, guide behavior change, and monitor KPIs to improve outcomes.

The role requires NBC-HWC designation, 1 year of coaching experience, and a bachelor's degree or equivalent. Strong communication, collaboration, and a growth mindset are essential in this fast-paced startup environment.