Remote Case Manager: High-Volume Healthcare Coordination

CivTeam; United States; Remote; USD 30,000 - 47,000; Full time

Job summary

CivTeam is seeking a fully remote Case Manager to coordinate specialty examination services under government contracts. This high-volume healthcare coordination role supports applicants, clinics and providers, and the Provider Relations team to ensure timely completion, accuracy, and compliance.

The role manages cases from scheduling through completion, reviews medical records with meticulous attention to detail, maintains case notes, and communicates status to stakeholders while working

Qualifications

• College degree or equivalent combination of education and professional experience.
• Minimum of two years of related experience in healthcare administration, case management, medical records review, or government contracting.

Responsibilities

• Coordinate with the Provider Relations team to support contracts and access to AMS services.
• Independently manage cases from scheduling through completion within contractual deadlines.
• Review medical records and examination documentation for accuracy and completeness.
• Serve as primary contact for applicants, clinics, providers, and client representatives to communicate case status.
• Identify scheduling delays and documentation gaps and address escalations to keep cases progressing.

Skills

Communication skills

Attention to detail

Organizational skills

Time management

Education

College degree

Tools

Microsoft Office

Adobe PDF

CRM systems

Job description

CivTeam is seeking a fully remote Case Manager to coordinate specialty examination services under government contracts. This high-volume healthcare coordination role supports applicants, clinics and providers, and the Provider Relations team to ensure timely completion, accuracy, and compliance.

The role manages cases from scheduling through completion, reviews medical records with meticulous attention to detail, maintains case notes, and communicates status to stakeholders while working