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Job summary
A military spouse support organization is seeking a Career Advisor to assist military spouses in finding education and employment opportunities. This role involves providing career advice, assessing individual needs, and maintaining a case management system. The position is remote and requires strong communication skills and customer service experience. Flexible scheduling is required to meet call center operational hours.
Qualifications
Experience in a contact center or customer service environment.
Ability to assess needs and provide tailored resources.
Understanding of educational and financial assistance options for military spouses.
Responsibilities
Maintain readiness to support military spouses in a contact center.
Assess needs and provide government-approved resources.
Schedule career coaching appointments and troubleshoot website issues.
Skills
Effective communication
Customer service
Career advising
Knowledge of educational resources
Job description
A military spouse support organization is seeking a Career Advisor to assist military spouses in finding education and employment opportunities. This role involves providing career advice, assessing individual needs, and maintaining a case management system. The position is remote and requires strong communication skills and customer service experience. Flexible scheduling is required to meet call center operational hours.