Remote Care Manager: Person-Centered Care & Coordination

Bond Health; City of Albany (NY); Remoto; USD 50.000 - 60.000; Tempo integral

Resumo da vaga

Bond Health in Albany is seeking Care Managers for a primarily remote, full-time role. You will deliver six core services, perform comprehensive assessments, and develop Life Plans with individuals and families.

In-person visits occur as needed, with regular coordination of benefits and services. Applicants should have a Bachelor's or Master’s degree with relevant experience, knowledge of HIPAA, and strong communication skills.

Qualificações

• Bachelor's degree with two years of relevant experience OR Master's degree with one year of relevant experience.
• MSC Service Coordinators prior to July 1, 2018 are grandfathered to facilitate continuity of care.
• HIPAA and privacy regulations familiarity and documentation know-how may be required.

Responsabilidades

• Comprehensive Care Management: assess, develop Life Plan with involved parties, manage caseload up to ~35-40 members.
• Care Coordination and Health Promotion: coordinate care, ensure timely appointments, link to resources, collaborate with teams.
• Comprehensive Transitional Care: facilitate transitions between care levels and ensure timely follow-up after events.
• Individual and Family Support: communicate Life Plan with families, provide engagement and follow-up.
• Referral to community and social support services: identify resources and manage referrals and follow-ups.
• Use of HIT link services: meet HIT standards and document service delivery in EHR.

Conhecimentos

Interpersonal skills

Conflict management

De-escalation techniques

Written communication

Formação

Bachelor's degree

Master's degree

MSC Service Coordinators grandfathered

Ferramentas

Microsoft Office

Descrição da vaga

Bond Health in Albany is seeking Care Managers for a primarily remote, full-time role. You will deliver six core services, perform comprehensive assessments, and develop Life Plans with individuals and families.

In-person visits occur as needed, with regular coordination of benefits and services. Applicants should have a Bachelor's or Master’s degree with relevant experience, knowledge of HIPAA, and strong communication skills.