Remote Care Manager: Community Health Navigator

Bond Health; New York (NY); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Mostly remote

Job summary

Bond Health in Manhattan is seeking Care Managers to deliver core services in a person-centered manner. The role includes in-person visits ranging from monthly to bi-annually based on individual needs, with a strong emphasis on referral/linkage to benefits and services.

Responsibilities cover comprehensive assessment, life planning, care coordination, and post-discharge follow-up, all while adherence to HIPAA regulations. A Bachelor’s or Master’s degree with relevant experience is required.

Qualifications

• Bachelor's degree with 2 years relevant experience.
• Master's degree with 1 year relevant experience.
• MSC Service Coordinators prior to July 1, 2018 are grandfathered.

Responsibilities

• Deliver the 6 core services in a person-centered manner.
• Provide referral and linkage to benefits and services.
• In-person visits with members monthly to bi-annually as needed.
• Coordinate care and health promotion with care planning team.
• Maintain HIPAA-compliant documentation for all services.
• Assist with transitions between care levels and post-discharge follow-up.

Skills

Interpersonal skills

Conflict-management

De-escalation techniques

Verbal and written communication

Microsoft Office

Time management

Analytical thinking

Education

Bachelor's degree with 2 years relevant experience

Master's degree with 1 year relevant experience

MSC Service Coordinators grandfathered

Tools

Microsoft Suite

Job description

Bond Health in Manhattan is seeking Care Managers to deliver core services in a person-centered manner. The role includes in-person visits ranging from monthly to bi-annually based on individual needs, with a strong emphasis on referral/linkage to benefits and services.

Responsibilities cover comprehensive assessment, life planning, care coordination, and post-discharge follow-up, all while adherence to HIPAA regulations. A Bachelor’s or Master’s degree with relevant experience is required.