Remote Care Management Associate

4004 Aetna Medicaid Administrators; Virginia (MN); Remote; USD 26,000 - 48,000; Full time

Job summary

CVS Health is seeking an entry-level Care Management Associate working remotely. The role supports comprehensive medical services coordination, including intake, screening, and implementation of care plans to promote effective utilization of healthcare services. 40 hours per week, Mon-Fri 8-5 EST.

Responsibilities include triage, referrals, and coordinating care under supervision, while ensuring compliant documentation and communication with providers and the health care team.

Qualifications

• 1-3+ years in a medical/healthcare support role.
• Strong customer service skills to coordinate service delivery.
• Identification and resolution of issues to promote positive outcomes for members.

Responsibilities

• Initial review and triage of Care Team tasks.
• Identify reasons for admission, facility, and member product for intervention assessment.
• Screen patients using rules to identify needed medical services and coordinate referrals.
• Coordinate care delivery under nurse or medical director supervision.
• Promote communication with health care providers and team members.
• Maintain documentation meeting regulatory requirements.
• Support administration of hospital care, case management and quality processes.

Skills

Medical office coordination

Customer service

Issue resolution

Education

High School diploma or GED

Job description

CVS Health is seeking an entry-level Care Management Associate working remotely. The role supports comprehensive medical services coordination, including intake, screening, and implementation of care plans to promote effective utilization of healthcare services. 40 hours per week, Mon-Fri 8-5 EST.

Responsibilities include triage, referrals, and coordinating care under supervision, while ensuring compliant documentation and communication with providers and the health care team.