Remote Care Advocate: Chronic Illness and Social Support

Drips.com; Bakersfield (CA); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) Plan

Paid Time Off

Employee Assistance Program

Job summary

Drips.com, located in California, is seeking a Care Advocate to support our innovative care delivery program, WiderCare+. You will work closely with clinical teams to bridge the gap between healthcare and social needs. This role requires excellent communication skills and a commitment to understanding the socio-economic challenges within our communities.

The ideal candidate has over 3 years of relevant experience and will assist patients in navigating the healthcare system while maintaining detailed documentation. We offer comprehensive health coverage, a 401(k) plan, and paid time off.

Qualifications

• 3+ years of community outreach or healthcare experience.
• Ability to navigate complex care management.
• Experience with disenfranchised populations in California.

Responsibilities

• Execute person-centered care plans for patients with serious conditions.
• Act as the link between the patient and the billing practitioner.
• Conduct assessments to understand the patient’s social context and needs.
• Assist patients in navigating the California healthcare landscape.
• Support patient communication and update data in secure systems.
• Facilitate partnerships with local organizations for resource coordination.

Skills

Community outreach

Healthcare experience

Communication skills

Digital literacy

Cultural competency

Education

High school diploma/GED

Preferred college degree

Job description

Drips.com, located in California, is seeking a Care Advocate to support our innovative care delivery program, WiderCare+. You will work closely with clinical teams to bridge the gap between healthcare and social needs. This role requires excellent communication skills and a commitment to understanding the socio-economic challenges within our communities.

The ideal candidate has over 3 years of relevant experience and will assist patients in navigating the healthcare system while maintaining detailed documentation. We offer comprehensive health coverage, a 401(k) plan, and paid time off.