Remote Cardiac Care Navigator for CHF Support

Seamlessassist; Jackson (MS); A distancia; USD 29.000 - 33.000; Jornada completa

Descripción de la vacante

Seamlessassist is hiring a Remote Care Navigator for Cardiac care coordination. This full-time, 40-hour/week role is 100% remote within the United States, preferably near the Dallas/Fort Worth area.

The navigator will perform telephonic outreach, care plan support, CMS-compliant documentation, and cross-team coordination under RN supervision. The position focuses on non-clinical support for medically complex patients with cardiac conditions, especially CHF.

Formación

• Active MA certification or LVN/LPN license is required.
• Minimum 2 years of experience in care coordination, case management, or ambulatory care.
• Familiarity with CMS PCM, CCM, and/or TCM program requirements and documentation standards.
• Technologically proficient with care coordination software and/or EHRs.
• AI fluency - actively uses AI tools to work faster and more efficiently.
• Must be based in and authorized to work in the United States; time zone compatibility with US hours.

Responsabilidades

• Conduct structured telephonic outreach to CHF and complex cardiac patients.
• Maintain an assigned patient caseload using risk stratification to prioritize outreach.
• Complete initial assessments and follow-ups covering symptoms, medications, psychosocial status, and SDOH barriers.
• Support Transitional Care Management (TCM) follow-up within 48 hours post-discharge—medication reconciliation and scheduling.

Conocimientos

MA certification/LVN/LPN license

Care coordination

CMS PCM/CCM/TCM familiarity

EHR care coordination software

AI fluency

US work authorization

Herramientas

EHR platforms

Care management software

Descripción del empleo

Seamlessassist is hiring a Remote Care Navigator for Cardiac care coordination. This full-time, 40-hour/week role is 100% remote within the United States, preferably near the Dallas/Fort Worth area.

The navigator will perform telephonic outreach, care plan support, CMS-compliant documentation, and cross-team coordination under RN supervision. The position focuses on non-clinical support for medically complex patients with cardiac conditions, especially CHF.