Remote Call Center Representative (Manitoba)

Talentify.io; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Talentify.io recherche un professionnel du service client pour un poste dynamique et engageant. Ce rôle offre des possibilités d'avancement de carrière, un environnement de travail collaboratif et des avantages complets. Les candidats doivent posséder d'excellentes compétences en communication et être motivés à offrir le meilleur service possible aux clients. Une formation rémunérée est fournie, permettant aux nouveaux employés d'acquérir des compétences précieuses tout en contribuant au succès de l'équipe.

Benefits

Paid Time Off

Cash bonuses and prizes

Comprehensive health benefits

Paid training

Qualifications

• Doit avoir au moins 18 ans.
• Compétences organisationnelles excellentes.
• Capacité à taper rapidement et avec précision (20+ mots par minute).

Responsibilities

• Gérer les demandes des clients et résoudre des problèmes techniques de base.
• Assister les clients dans la gestion de leurs produits et services.
• Assurer une expérience client de premier ordre grâce à des solutions efficaces.

Skills

Communication écrite

Communication orale

Résolution de problèmes

Négociation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Customer Service and Business Process Outsourcing

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Paid Time Off and holiday benefits to ensure work-life balance
- Participate in contests with cash bonuses and prizes ranging from electronics to vacations
- Comprehensive health benefits available after 90 days for full-time employees
- Fun, engaging work environment with a team-oriented culture
- Paid training provided to enhance your skills while earning a paycheck

What to Expect (Job Responsibilities):
- Handle inbound customer inquiries and troubleshoot basic technical issues
- Assist customers in adding or removing products and services
- Utilize systems and technology to complete account management tasks
- Ensure best-in-class customer experience through effective problem-solving
- Escalate customer dissatisfaction appropriately to the managerial team

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or technical support roles
- Strong aptitude for conflict resolution, problem-solving, and negotiation skills
- Ability to thrive in a fast-paced environment with change and ambiguity
- Demonstrated reliability with a strong attendance record

#CustomerService #BPO #WorkFromHome #CareerGrowth #CompetitiveBenefits

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