Remote Call Center Agent - US

EnergyPal; Chicago (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a motivated Remote Call Center Agent to join its mission of promoting renewable energy solutions. This entry-level role offers the chance to work from home while engaging with customers about solar energy benefits. You will receive comprehensive training and support to excel in your role, ensuring you can effectively educate and qualify leads. With a focus on customer service and sales, you’ll play a vital part in helping homeowners transition to clean energy. Join a team that values inclusion and diversity, and contribute to a sustainable future while enjoying flexible work arrangements and competitive compensation.

Benefits

Work from Home

Flexible Shift Scheduling

Extensive Training Program

High-Quality Inbound Leads

Qualifications

• Strong work ethic and team player in the clean energy sector.
• Proven track record in phone sales and customer engagement.

Responsibilities

• Handle inbound leads and educate customers on solar benefits.
• Pitch the value proposition and collect project information.

Skills

Verbal Communication

Sales Skills

Customer Service

Organizational Skills

Self-Motivation

Education

College or University Education

Tools

CRM Software

Job description

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This is a remote position.

Remote Call Center Agent | Lead Qualifier | Solar Sales Development Representative | Junior Sales Rep | Solar Telemarketing Skilled

Job Opening: Solar Lead Qualifier | Hourly Sales Development Representative | Solar Telemarketing Skilled (Work from Home)

Company: EnergyPal

Industry: Solar Energy Technologies, Renewable Energy

Products: Solar Panels & Battery Storage for Homes

Markets: Canada, USA

Locations: Work from home in the US

Compensation: $18.20 USD per hour + sales bonuses with flexible shift scheduling. Benefit of being able to work from the comfort of your own home!

EnergyPal is growing!

We’re on a mission to power Earth with 100% renewable energy. EnergyPal has helped over 10,000 homes and businesses switch the clean power in the past few years. Our team has designed and built the first ever propriety Cleantech Recommendation System that simplifies the process of going solar. Think of us like Netflix Recommendations for solar – helping customers cut through the complex decision-making process by serving them the perfect deal on solar. The leadership team has over 25 years’ experience building solar, sales, finance, technology companies from scratch.

Credible Brands choose EnergyPal!

We are proud to be partnered with industry leaders such as National Geographic, David Suzuki Foundation and Mike Holmes (#1 trusted home contractor of HDTV), to promote the adoption of clean energy across Canada & USA. We provide our sales personnel with high-quality brand trusted inbound leads.

We are building a better future!

You will be helping homeowners participate in the Clean Energy Movement, and get rewarded for producing clean, solar energy from their roof. Solar panels eliminate the pain of rising home energy bills, reduce your carbon footprint and increase the value of your property. We have secured various financing, leasing, owning packages to ensure customers see real economic value from solar.

We are actively seeking talented, motivated and smart call center / telemarketing experienced candidates to help us continue bringing the best solar deals and exceptional customer service to North America. As a Call Qualifier, you will help educate, qualify, and pre-sell warm leads for solar options.

We will provide you with all the training and support required to succeed at your career:

• Extensive EnergyPal University Training in Solar Energy, Sales, Lead Qualification, and Customer Service. You will start with a comprehensive 48-hour training program, followed by weekly training and development.
• Leads from Credible Sources with an interest in learning about solar energy and home improvement. Our leads are real-time digital opt in and ready to be contacted. No cold calling at EnergyPal!
• Access to our proprietary software platform to improve your efficiency and help you achieve greater results.
  
  

Duties and Responsibilities

Daily activities include handling inbound leads, educating customers on solar energy benefits, pitching the EnergyPal value proposition, answering FAQ’s, collecting project information such as utility bills, energy usage and roof orientation and setting up customers for a successful sale.

We are in growth mode to support our expansion into new markets, and we’re looking for experienced telemarketing call center talent to join our growing team.

Qualified applicants please submit your resume and cover letter to start the selection process. You will then receive an email from PerfectJob to take a short test to assess your remote office setup. Qualified applicants will then be contacted for interviews by the EnergyPal recruiting team.

At EnergyPal everyone is welcome and we strive to provide opportunities for all. Our associates are valued, respected and encouraged to be their unique selves. No matter the visible or invisible differences, we have long been committed to fostering an environment where everyone has an equal opportunity to reach their full potential, be heard and valued. As part of our values, we are committed to supporting inclusion and diversity at EnergyPal. Everyone is welcome and supported in their development at all stages in their journey with us.

EnergyPal is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

• Team player looking to apply a strong work ethic towards a rewarding career in the booming clean energy/solar industry
• Driven phone sales professional with proven track record of successful phone sales results
• Reliable high-speed internet connection, and home computer with call center headset
• Self-started, motivated, organized
• Strong verbal communication and on-phone etiquette
• Proficient computer skills, use of call center or CRM software
• College or University educated preferred
  
  

Benefits

• Work from home anywhere in the US

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Industries

  Renewable Energy Semiconductor Manufacturing

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