Remote Call Center Agent - US

EnergyPal; Chicago (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to promoting clean energy solutions! As a Remote Call Center Agent, you'll play a vital role in educating homeowners about solar options and helping them reduce their energy bills. With comprehensive training and a supportive team, this position offers the opportunity to thrive in a rewarding career while working from the comfort of your home. Be part of a mission-driven organization that's making a real difference in the world by empowering communities to adopt renewable energy solutions. If you're motivated, organized, and passionate about sustainability, this is the perfect opportunity for you!

Benefits

Flexible Shift Scheduling

Work from Home

Comprehensive Training

Access to Proprietary Software

Qualifications

• Team player with a strong work ethic in the solar industry.
• Proven success in phone sales and excellent call etiquette.

Responsibilities

• Handle inbound leads, educate customers on solar benefits.
• Collect project info and set up customers for sales.

Skills

Phone Sales

Verbal Communication

CRM Software Proficiency

Self-Motivation

Organizational Skills

Education

College or University Education

Tools

CRM Software

Job description

This is a remote position.

Job Title: Remote Call Center Agent | Lead Qualifier | Solar Sales Development Representative | Junior Sales Rep | Solar Telemarketing Skilled

Company: EnergyPal

Industry: Solar Energy Technologies, Renewable Energy

Products: Solar Panels & Battery Storage for Homes

Markets: Canada, USA

Locations: Work from home in the US

Compensation: $18.20 USD per hour + sales bonuses with flexible shift scheduling. Benefit of working from home!

EnergyPal is growing! We’re on a mission to power Earth with 100% renewable energy. EnergyPal has helped over 10,000 homes and businesses switch to clean power. Our team has developed the first proprietary Cleantech Recommendation System that simplifies going solar, similar to Netflix Recommendations but for solar deals. Our leadership team has over 25 years of experience in solar, sales, finance, and technology startups.

Credible Brands choose EnergyPal! We are partnered with industry leaders such as National Geographic, David Suzuki Foundation, and Mike Holmes, to promote clean energy adoption across Canada & USA. We provide high-quality inbound leads to our sales team.

We are building a better future! You will help homeowners participate in the Clean Energy Movement, reduce energy bills, lower their carbon footprint, and increase property value. We offer various financing, leasing, and ownership packages to demonstrate economic value.

We are seeking talented, motivated, and experienced call center/telemarketing candidates to join our team. As a Call Qualifier, you will educate, qualify, and pre-sell warm leads for solar options.

We provide comprehensive training and support, including:

• Extensive EnergyPal University Training in Solar Energy, Sales, Lead Qualification, and Customer Service, starting with a 48-hour program plus weekly sessions.
• Leads from credible sources interested in solar energy and home improvement. No cold calling!
• Access to our proprietary software platform to enhance efficiency and results.

Duties and Responsibilities:

Handle inbound leads daily, educate customers on solar benefits, pitch our value proposition, answer FAQs, collect project info (utility bills, energy usage, roof orientation), and set up customers for sales.

Join us as we expand into new markets. Qualified applicants should submit their resume and cover letter. Afterward, you'll complete a short test on your remote setup, followed by an interview with our recruiting team.

At EnergyPal, everyone is welcome. We value diversity and are committed to an inclusive environment where all can thrive. We are an equal opportunity employer and support applicants with disabilities, offering accommodations upon request.

Requirements:

• Team player with a strong work ethic interested in a rewarding career in the booming solar industry
• Proven success in phone sales
• Reliable high-speed internet and home computer with call center headset
• Self-motivated, organized, and proactive
• Excellent verbal communication and call etiquette
• Proficient in computer skills and CRM software
• College or university education preferred

Benefits:

• Work from anywhere in the US