Remote CA Corporate Trainer — Virtual Learning Leader

Gainwell Technologies; California (MO); Hybrid; USD 70,000 - 79,000; Full time

Benefits offered by this job

401(k) employer match

Health benefits

Flexible vacation policy

Educational assistance

Job summary

Gainwell Technologies is seeking a Professional Trainer to empower call centre agents and other departments through engaging remote training programs in California. As part of the Learning, Knowledge, and Innovation team, you will design materials, deliver virtual sessions, adapt to different learning styles, and measure outcomes to improve performance.

This role requires 3+ years of corporate training experience, strong presentation skills, and the ability to work remotely with up to 25%

Qualifications

• Three (3) or more years of experience as a corporate/executive trainer or facilitator.
• Experience delivering virtual training programs and adapting to various learning styles.
• Strong presentation and interpersonal skills with a learner-centric approach.
• Proven ability to develop curricula, presentations, and instructional materials.

Responsibilities

• Deliver engaging and interactive training sessions to new and existing call centre agents and general training for other departments such as Claims and Provider Enrollment.
• Facilitate virtual training programs to enhance employee skills and performance.
• Adapt training delivery to various learning styles and needs.
• Design visually engaging and interactive training material and presentations for learners that meets modern adult learning principles and varied learning needs.
• Collaborate with LKI training team, SMEs, and account lenders to ensure training materials are effective and user-friendly.
• Provide post-training support and resources to learners and call centre leadership.
• Assess training outcomes through surveys, feedback, and performance metrics

Skills

Presentation skills

Interpersonal skills

Adult learning principles

Curriculum development

Instructional design

Job description

Gainwell Technologies is seeking a Professional Trainer to empower call centre agents and other departments through engaging remote training programs in California. As part of the Learning, Knowledge, and Innovation team, you will design materials, deliver virtual sessions, adapt to different learning styles, and measure outcomes to improve performance.

This role requires 3+ years of corporate training experience, strong presentation skills, and the ability to work remotely with up to 25%