Remote CA Consumer Loan Processor - Compliance & Service

Golden 1 Talent Acquisition Team; Sacramento (CA); Remote; USD 30,000 - 33,000; Full time

Job summary

Golden 1 Credit Union is seeking a Direct Loan Processor I for its Consumer Direct Lending Operations. This remote position requires residence in California and pays $21.50–$24.00 per hour.

You will support end-to-end processing of consumer loan applications, ensuring accuracy, compliance, and a positive member experience. You will handle high volumes of loan-related calls, verify income and documents, and work across teams to maintain policy compliance and risk controls.

Qualifications

• Ability to process high-volume loan applications with accuracy.
• Knowledge of state and federal lending regulations is a plus.
• Strong data analysis and documentation gathering.
• Excellent written and verbal communication skills.

Responsibilities

• Process consumer loan applications accurately and in a timely manner.
• Communicate with members via phone, email, and chat to obtain needed information.
• Audit loan documents for compliance and completeness.
• Apply lending policies and procedures to each file.
• Identify and escalate potential risks or issues in loan fulfillment.
• Collaborate with cross-functional teams to support loan processing.

Skills

Customer service

Data entry

Effective communication

Attention to detail

Job description

Golden 1 Credit Union is seeking a Direct Loan Processor I for its Consumer Direct Lending Operations. This remote position requires residence in California and pays $21.50–$24.00 per hour.

You will support end-to-end processing of consumer loan applications, ensuring accuracy, compliance, and a positive member experience. You will handle high volumes of loan-related calls, verify income and documents, and work across teams to maintain policy compliance and risk controls.