Remote Business Systems Software Engineer/Architect

Kingston Bagpuize; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Neat is seeking a Business Systems Software Engineer to own and evolve our enterprise architecture across Salesforce, NetSuite, and integrated ecosystems. You will build production-grade code, validate AI-driven outputs, and bridge low-code configurations with robust software engineering practices.

Location flexibility includes UK on-site or East Coast US remote. You will design defensive architectures, manage APIs, and collaborate with Finance, Sales Ops, and Customer Success to align technical

Qualifications

• 5+ years of commercial software development experience.
• Bachelor's degree in Computer Science, Software Engineering, or equivalent.
• Experience with enterprise architectures like Salesforce or NetSuite.
• Defensive system architectures with error handling, auditability and observability.

Responsibilities

• Build the skill-based quoting agent for the next-generation workflow.
• Engineer the subscription and entitlement engine for Pulse platform.
• Translate business requirements into scalable architecture for enterprise systems.
• Maintain architecture and technical documentation for long-term maintainability.

Skills

Salesforce

NetSuite

APIs

Architecture

Security

Data modeling

Education

Bachelor's degree in CS or related

Tools

LWC

Salesforce

NetSuite

Job description

while retaining end-to-end ownership ensuring every solution meets the highest standards for quality, security, and production readiness. Y our initial focus will involve building the skill-based quoting agent for our next-generation quoting workflow, followed by engineering the subscription and entitlement engine for the Pulse commercial framework. Partnering closely with our Business Systems Product Manager and technical peers, you will translate strategic business requirements into scalable, resilient architecture. Architect and deliver production-grade code across Apex, LWC, SuiteScript, and middleware solutions, enforcing rigorous architecture and security standards. Engineer robust automation pipelines and resilient API integrations spanning Salesforce, NetSuite, and core enterprise systems. Maintain thorough architecture and technical documentation to ensure long-term maintainability, scalability, and knowledge transfer across the organization.

Engineer and own complex subscription and entitlement engines, managing high-stakes logic for proration, true-forward calculations, and co-term renewal cycles across Salesforce, NetSuite, and the Pulse platform.

Translate complex commercial policy into technical logic, partnering with cross-functional stakeholders (Finance, Sales Operations, Customer Success) to ensure the system output aligns with business and financial requirements.

5 or more years of commercial software development experience, including experience with enterprise architectures like Salesforce or NetSuite. Deep proficiency in core computer science fundamentals, including system design, data modeling, and security design patterns. Critical technical judgment to audit AI-generated code rigorously for performance, edge cases, and architectural integrity before deployment. Bachelor's degree in Computer Science, Software Engineering, or equivalent practical industry experience. Experience designing 'defensive' system architectures building for error handling, auditability, and observability, specifically for scenarios where manual operational intervention is required. A collaborative mindset that values the speed of low-code platforms while maintaining the rigor of traditional software engineering.

You are comfortable bridging the gap between 'out-of-the-box' configuration and custom code. Hiring in the UK, ideally for on-site in Cambridge or on the East Coast US for a remote position.

Business Systems Software Engineer

Neat's Business Systems team owns the infrastructure behind how the company sells, bills, and supports its customers Salesforce, NetSuite, and the integrations that connect them supporting roughly 400 internal users across the business. It's a small team that balances high-volume day-to-day support with the systems work that keeps the business running.

This role is designed to transform how our business systems team operates, driving a shift toward software-engineering-focused practices and methodology. As an early member of this evolving model, you will directly influence our technical architecture, development operations, and long-term engineering strategy. You will architect, build, and maintain solutions across Salesforce, NetSuite, and our integrated ecosystem.

This position offers a greenfield development opportunity where you will own key technology and architectural choices. Using modern development tools, you ll drive engineering efficiency.