Remote Business Systems Analyst – QA & Data Excellence

Sentara Health; Salem (NH); Remote; USD 76,000 - 119,000; Full time

Job summary

Sentara Health seeks a Business System Analyst for a fully remote role. The position focuses on quality assurance, data validation, testing, UAT, and production validation for benefit systems and related applications.

You will gather and analyze business requirements, monitor data integrity, and collaborate with IT, Product, Sales, Operations, compliance, vendors, and other stakeholders to deliver improvements and reporting capabilities.

Qualifications

• 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field (Required).
• Experience supporting business applications and operational processes.
• Experience with system testing, data validation, or quality assurance preferred.
• Healthcare, insurance, benefits administration, or other regulated industry experience preferred.
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with Microsoft Excel and data analysis tools.
• Ability to collaborate effectively with business and technical teams.
• Experience supporting benefits administration, benefit plan documents, or insurance-related systems.
• Experience with Simplify Benefits1 or similar benefits administration platforms.
• Knowledge of quality assurance methodologies and testing practices.
• Experience with Salesforce, SQL, HTML, reporting tools, or automation solutions.

Responsibilities

• Perform quality assurance testing and validation of benefit plan data, documents, and system outputs.
• Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution.
• Validate system changes, enhancements, and configurations prior to implementation.
• Participate in user acceptance testing (UAT), regression testing, and production validation activities.
• Monitor deliverables and proactively manage priorities to meet project timelines and business commitments.
• Support administration, maintenance, and enhancement of Simplify Benefits1 and related business applications.
• Gather, document, and analyze business requirements and operational processes.
• Monitor data integrity and support issue resolution across business systems.

Skills

Data analysis

Quality assurance

Testing

Attention to detail

Multitasking

Tools

Salesforce

SQL

HTML

Excel

Reporting tools

Automation tools

Job description

Sentara Health seeks a Business System Analyst for a fully remote role. The position focuses on quality assurance, data validation, testing, UAT, and production validation for benefit systems and related applications.

You will gather and analyze business requirements, monitor data integrity, and collaborate with IT, Product, Sales, Operations, compliance, vendors, and other stakeholders to deliver improvements and reporting capabilities.