Remote Business Analyst - Path to Product Leader

Makai Labs; Raleigh (NC); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Fully remote

In-person collaboration

Generous PTO

Health insurance

401(k) matching

Career growth

Job summary

Makai Labs is seeking a talented Business Analyst to support discovery, requirements gathering, design, and testing for client engagements. You will work closely with engineers, designers, and product managers in a fully remote team to drive the lifecycle from discovery through launch.

The ideal candidate will map client workflows, document IT infrastructure, build prototypes, and help refine features with real users, while maintaining a living roadmap and providing ongoing support after

Qualifications

• 3+ years experience in a business analyst, financial analyst, or computer science role.
• Experience with Jira or Azure DevOps within Agile.
• Ability to prioritize quickly in fast-paced environments.
• Proficiency in product lifecycle management processes and tools.
• Strong analytical and problem-solving skills.
• Sense of urgency and accountability.
• Curiosity around the growing technology landscape.

Responsibilities

• Understand and analyze the user journey of our clients, creating process flows to identify areas of opportunity for improvement and enhancement.
• Work to integrate existing technology developed by Makai into new client processes where applicable.
• Collaborate with designers and product managers to develop and refine product ideas and features.
• Lead client meetings, ensuring clear communication and follow-ups to address evolving needs and requirements.
• Create and write functional specifications for all phases of the software development lifecycle.
• Effectively communicate complex problems and analysis in both written and verbal forms, offering clear and actionable recommendations.
• Develop and implement testing initiatives for product features, assessing their performance against core KPIs that align with business goals.
• Maintain clear communication with internal teams and external partners to provide product support and meet internal deadlines.
• Handle ad-hoc high-priority requests and work cross-functionally to meet tight deadlines and provide top-tier user support.
• Adapt to fast-paced environments, demonstrating a willingness to take on various roles as needed.
• Utilize creative thinking, combining quantitative and qualitative data to contribute to innovative solutions.

Skills

Strong communication

Analytical thinking

Agile

Requirements gathering

Process mapping

Tools

Jira

Azure DevOps

Job description

Makai Labs is seeking a talented Business Analyst to support discovery, requirements gathering, design, and testing for client engagements. You will work closely with engineers, designers, and product managers in a fully remote team to drive the lifecycle from discovery through launch.

The ideal candidate will map client workflows, document IT infrastructure, build prototypes, and help refine features with real users, while maintaining a living roadmap and providing ongoing support after