Remote Bridal Boutique Manager — Lead & Elevate Sales

Y-Axis; Indianapolis, Northern (IN, KY); Hybrid; USD 60,000 - 82,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Parental Leave

Short Term Disability

401(k)

401(k) Matching

Employee Assistance Program

Employee Discount

Nectar Reward Subscription

Calm Subscription

Paid Training

Travel Reimbursement

Job summary

Luxe Brands in Indianapolis, IN is seeking a Store Manager to lead the Luxe Redux Boutique. You will drive sales, coach a dynamic team, and deliver personalized experiences for brides, ensuring confidence and support throughout their journey.

You will inspire, train, and retain top performers while maintaining brand standards and exceptional customer service. The role requires leadership, sales excellence, and a passion for bridal fashion, with a focus on teamwork and operational excellence.

Qualifications

• 2+ years of experience leading direct reports.
• Experience in training and professional development.
• Sales leadership experience in retail.

Responsibilities

• Inspire and motivate the team, holding direct reports accountable for performance objectives.
• Analyze store performance metrics, implementing strategies to address areas for improvement.
• Identify staffing needs, lead the hiring process, and recruit top talent to build a high-performing team.
• Provide ongoing coaching and training to direct reports, keeping them updated on new designers, gowns, collections, and industry trends.
• Assist with bridal appointments as needed, ensuring every bride receives an exceptional and memorable experience.
• Manage administrative tasks such as scorecards, handwritten notes, follow-up calls, and other store-related activities to maintain smooth operations.
• Uphold brand standards, delivering outstanding service that enhances the store’s reputation and customer satisfaction.
• Address and resolve customer and team challenges effectively, maintaining a positive store environment.
• Work closely with leadership and team members to align store performance with company goals.

Skills

Retail Management

Sales Leadership

Customer Service

Team Coaching

Performance Metrics Analysis

Recruitment

Operational Excellence

CRM Software

Time Management

Conflict Resolution

Staff Scheduling

Professional Communication

Problem Solving

POS Systems

Microsoft Office

Bridal Industry Knowledge

Tools

CRM Software

POS Systems

Microsoft Office

Job description

Luxe Brands in Indianapolis, IN is seeking a Store Manager to lead the Luxe Redux Boutique. You will drive sales, coach a dynamic team, and deliver personalized experiences for brides, ensuring confidence and support throughout their journey.

You will inspire, train, and retain top performers while maintaining brand standards and exceptional customer service. The role requires leadership, sales excellence, and a passion for bridal fashion, with a focus on teamwork and operational excellence.