Remote Booking Agent - Travel & Client Support

Remote-careers; Virginia Beach (VA); Remote; USD 36,000 - 52,000; Full time

Job summary

Remote-careers is seeking a Booking Agent to support clients with reservations and provide professional assistance throughout the booking process. The role emphasizes organized, detail-oriented, and client-focused service in a fully remote setting.

You will handle coordination, answer travel questions, maintain records, and communicate with clients and suppliers, while adhering to company procedures and standards. Prior hospitality or administrative experience is welcome but not required.

Qualifications

• Experience in customer service or administrative roles is preferred.
• Comfort with online booking systems and digital communication tools.
• Strong communication, organization and time-management abilities are essential.
• Remote work requires reliable internet and a personal computer.
• Hospitality or travel industry experience is a plus but not required.

Responsibilities

• Assist clients with reservation requests and booking coordination
• Provide information regarding travel options, accommodations, transportation, and itineraries
• Maintain accurate client records and booking details
• Communicate professionally with clients and travel suppliers
• Support customers before, during, and after the booking process
• Follow company procedures and service standards

Skills

Customer service

Communication skills

Organizational skills

Time management

Remote work

Online tools

Job description

Remote-careers is seeking a Booking Agent to support clients with reservations and provide professional assistance throughout the booking process. The role emphasizes organized, detail-oriented, and client-focused service in a fully remote setting.

You will handle coordination, answer travel questions, maintain records, and communicate with clients and suppliers, while adhering to company procedures and standards. Prior hospitality or administrative experience is welcome but not required.