Remote Booking Agent: Travel Coordination & Support

Remote Careers; Columbus (OH); Remote; USD 32,000 - 46,000; Full time

Job summary

Remote Careers is seeking a diligent Booking Agent to support clients with reservation requests and coordinate bookings, delivering professional assistance throughout the process.

Ideal candidates enjoy helping people, have strong attention to detail, and can work independently in a remote environment, using online systems and digital tools to manage itineraries and communications with travel suppliers.

Training is provided, with ongoing development opportunities in a collaborative, remote team.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Able to work independently in a remote environment.
• Comfortable using online systems and digital communication tools.
• Reliable internet connection and personal computer required.
• Prior customer service, hospitality, or administrative experience preferred but not required.

Responsibilities

• Assist clients with reservation requests and booking coordination.
• Provide information regarding travel options, accommodations, transportation, and itineraries.
• Maintain accurate client records and booking details.
• Communicate professionally with clients and travel suppliers.
• Support customers before, during, and after the booking process.
• Follow company procedures and service standards.

Skills

Customer service

Communication

Organization

Time management

Remote work

Digital tools

Tools

Booking systems

Job description

Remote Careers is seeking a diligent Booking Agent to support clients with reservation requests and coordinate bookings, delivering professional assistance throughout the process.

Ideal candidates enjoy helping people, have strong attention to detail, and can work independently in a remote environment, using online systems and digital tools to manage itineraries and communications with travel suppliers.

Training is provided, with ongoing development opportunities in a collaborative, remote team.