Remote Bodily Injury Claims Adjuster

National General; Springfield (MO); On-site; USD 47,000 - 104,000; Full time

Job summary

National General is seeking an Experienced Bodily Injury Adjuster to manage non-attorney represented bodily injury claims from intake to resolution within the Pacific Time Zone. You will evaluate coverage, determine liability, assess damages, negotiate settlements, and identify subrogation or fraud opportunities while partnering with internal teams for the best outcome.

You will gather information from customers, explain the claims process, and deliver a clear, supportive experience, applying

Qualifications

• Experience handling bodily injury claims and processing claims end-to-end.
• Strong communication with customers and internal teams.
• Ability to assess coverage, liability, and damages accurately.
• Demonstrated problem solving and analytical thinking.

Responsibilities

• Handles investigation regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation).
• Applies understanding of company policies and relationships within the organization.
• Determines subrogation or fraud potential and how to handle.
• Identifies customer needs and meets them with effective service.
• Coordinates with assigned reps on subrogation or fraud cases.

Skills

Case Management

Claims Administration

Claims Resolution

Customer Service

Time Management

Written Communication

Problem Solving

Tools

Word

Outlook

Job description

National General is seeking an Experienced Bodily Injury Adjuster to manage non-attorney represented bodily injury claims from intake to resolution within the Pacific Time Zone. You will evaluate coverage, determine liability, assess damages, negotiate settlements, and identify subrogation or fraud opportunities while partnering with internal teams for the best outcome.

You will gather information from customers, explain the claims process, and deliver a clear, supportive experience, applying