Remote Bodily Injury Auto Claims Adjuster – Full-Cycle

Hankey Group; California; Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

FSA

401(k) match

ESOP

Metro-link reimbursement

Onsite gym

Job summary

Onward Insurance, a Knight Insurance Company, is seeking a Bodily Injury Claims Adjuster to join our California claims operation in Los Angeles. You will manage a portfolio of personal auto BI claims, investigate liability and damages, and negotiate settlements with claimants and attorneys.

This full-time role requires 1–3+ years of auto claims experience, CA claims handling knowledge, and strong investigation and documentation skills.

Qualifications

• 1–3+ years of personal auto claims experience
• Bodily Injury claims experience preferred
• California claims handling experience preferred
• Strong investigation, negotiation, and documentation skills
• Ability to manage claim inventory independently
• Experience with Microsoft Office and claims management systems
• Bilingual Spanish is a plus

Responsibilities

• Manage a dedicated inventory of personal auto bodily injury claims
• Investigate liability, causation, and damages
• Review medical records and supporting injury documentation
• Establish and maintain appropriate reserves
• Negotiate settlements with claimants and attorneys
• Analyze liability and comparative negligence issues under California law
• Draft Large Loss Reports for high exposure claims
• Intake and summarize lawsuits; coordinate to retain defense counsel when necessary
• Handle and monitor litigated claims
• Attend mediations as needed
• Identify subrogation opportunities and SIU referrals when appropriate
• Maintain accurate claim documentation and regulatory compliance

Skills

Bodily Injury

Auto claims

Investigation

Negotiation

Documentation

California claims

MS Office

Claims management systems

Spanish (bilingual) a plus

Tools

MS Office

Claims management systems

Job description

Onward Insurance, a Knight Insurance Company, is seeking a Bodily Injury Claims Adjuster to join our California claims operation in Los Angeles. You will manage a portfolio of personal auto BI claims, investigate liability and damages, and negotiate settlements with claimants and attorneys.

This full-time role requires 1–3+ years of auto claims experience, CA claims handling knowledge, and strong investigation and documentation skills.