Remote Billing Supervisor - Claims & Denials

Akron Children's Hospital; Akron (OH); Remote; USD 65,000 - 85,000; Full time

Job summary

Akron Children's Hospital in Akron, OH seeks a Professional Billing Supervisor to oversee claims management, insurance follow-up, and staff performance. The role collaborates with the Manager of Professional Billing to align processes with department goals.

Responsibilities include guiding Billing Collection Representatives, coordinating with Revenue Recovery for denials, communicating with payers, and delivering monthly performance reports.

Qualifications

• High school diploma or equivalent required; degree in business, accounting, or related field preferred.
• 3–5 years of relevant experience; supervisory experience 0–2 years preferred.

Responsibilities

• Oversee and guide Billing Collection Representatives; liaise with Revenue Recovery Supervisor for denials management.
• Ensure staff communicate with payers regarding delayed, denied, and underpaid claims to promote timely reimbursement.
• Provide monthly departmental reporting for quality, productivity, denial management, and performance improvement to Revenue Cycle leaders.
• Oversee recruiting, hiring, and training; monitor performance appraisals for new staff.
• Foster a collaborative environment to achieve department and division goals and thresholds.
• Identify Epic System improvements and workflow opportunities.

Skills

Payer guidelines

Reimbursement

Denials management

MS Office

Epic Systems

Education

High school diploma or equivalent

Associates or Bachelor's in business or accounting

Tools

Epic Systems

Job description

Akron Children's Hospital in Akron, OH seeks a Professional Billing Supervisor to oversee claims management, insurance follow-up, and staff performance. The role collaborates with the Manager of Professional Billing to align processes with department goals.

Responsibilities include guiding Billing Collection Representatives, coordinating with Revenue Recovery for denials, communicating with payers, and delivering monthly performance reports.