Remote Billing Services Manager - Revenue Optimization

UNC Health; Eastowne (NC); Remote; USD 56,000 - 80,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking a mid-level manager to lead a P&A Billing Services team supporting several clinical departments. You will supervise claims coding specialists, medical coders, patient financial service representatives and medical support assistants, ensuring accuracy and timely billing.

The role focuses on revenue optimization, procedures improvement, staff development and strong customer relations with internal customers.

Qualifications

• Requires Associate's degree in Business, Accounting, Public Administration, or Hospital Administration.
• No licensure or certification required.

Responsibilities

• Maintains an environment of safety for patients, self and others.
• Supervises the operations of a cross-disciplinary team providing billing services. Provides direction and oversight to subordinates. Ensures staff complies with relevant regulations.
• Participates in staff recruitment, hiring and orientation. Selects and appraises employees. Conducts performance evaluations and employee discipline in accordance with UNCHCS policies and procedures. Ensures staff is appropriately trained, maintains employee attendance records.
• Manages the billing cycle as it relates to medical coding, claims administration, and financial counseling for the assigned area. Ensures that all billing related issues are reviewed. researched, and resolved.
• Performs routine and ad hoc analyses, audits, reporting, and workflow studies as required to ensure revenue optimization. Prepares reports related to clinical departments' revenue generation. Analyzes findings and presents to management and/customers.
• Independently, or in collaboration with other teams, develops and implements procedures to optimize revenue generation. Document new or revised procedures and ensures staff and clinical departments are aware of, and properly trained in, all procedures.
• Manages team projects and participate on intra-departmental projects. Lead or serve on recurring task force teams, project workgroups, special projects, and leadership meetings. Develops and implements process improvement plans.
• Develop and maintain strong working relationships with customers. Represent UNC HCS in meetings with customers and constituents.
• Educate customers on billing service operations. Provide consultation services to customers related to improved revenues, and advocate for patient and customer satisfaction.

Skills

Leadership

Billing

Communication

Education

Associate's degree in Business, Accounting, Public Administration, or Hospital Administration

Job description

UNC Health in Raleigh, NC is seeking a mid-level manager to lead a P&A Billing Services team supporting several clinical departments. You will supervise claims coding specialists, medical coders, patient financial service representatives and medical support assistants, ensuring accuracy and timely billing.

The role focuses on revenue optimization, procedures improvement, staff development and strong customer relations with internal customers.