Remote Bilingual Spanish CSR — Emergency Shelter Support

Frontline Call Center; Florida; Remote; USD 17,000 - 24,000; Full time

Job summary

Frontline Group is hiring a REMOTE | Bilingual Spanish Customer Service Representative to support individuals by connecting them to emergency shelter and resources from home. Start date is October 15th; $15.00/hour for bilingual Spanish speakers (W2).

Requirements include fluent Spanish/English, call center or customer service background, and a strong remote-work setup with Windows 11, dual monitors, and reliable internet. Must have open weekend availability and attend orientation.

Qualifications

• Fluent bilingual Spanish and English (spoken and written).
• Call center or customer service experience required.
• Remote work experience is a plus.

Responsibilities

• Provide customer service support to connect individuals with emergency shelter and resources.
• Operate from a 100% remote work setup with required equipment.

Skills

Bilingual Spanish/English

Customer service

Remote work experience

Tech-savvy

Reliability

Open availability

Tools

Windows 11

Job description

Frontline Group is hiring a REMOTE | Bilingual Spanish Customer Service Representative to support individuals by connecting them to emergency shelter and resources from home. Start date is October 15th; $15.00/hour for bilingual Spanish speakers (W2).

Requirements include fluent Spanish/English, call center or customer service background, and a strong remote-work setup with Windows 11, dual monitors, and reliable internet. Must have open weekend availability and attend orientation.