Remote Bilingual Medicare Sales Pro (EN/ES)

TEKsystems; New York (NY); Remoto; USD 28.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical

Dental & vision

401(k)

Resumo da vaga

TEKsystems, a leading technology and talent services company, is hiring a Remote Bilingual English/Spanish Licensed Medicare Sales Rep in New York. The role focuses on enrolling Medicare members telephonically and delivering superior sales service for prospective members.

Responsibilities include conducting telephonic enrollments compliant with CMS rules, assessing needs, and documenting interactions in systems.

Qualificações

• Must have Health Insurance License, preferably in NY Medicare Advantage Plan knowledge and AHIP.
• At least 1 year of previous industry related experience in the area of marketing, sales or client services preferred.
• Familiarity with operation including claims, customer service billing and enrollment preferred.

Responsabilidades

• Conduct telephonic sales presentations and enrollments in accordance with CMS requirements, state regulations and internal compliance standards.
• Assess customer needs, answer questions accurately and recommend appropriate plan options based on eligibility and coverage requirements.
• Document all member interactions, enrollment activity and follow up actions accurately in departmental systems and required platforms.
• Maintain current knowledge of Medicare products, benefits, promotional campaigns, scripts, systems, and policy updates.
• Support a positive customer experience by demonstrating professionalism, empathy, active listening and timely follow through.
• Collaborate with Sales, Marketing, Product Management and operational teams to identify member concerns, process issues and improvement opportunities.
• Meet established productivity, quality, compliance and customer service expectations.
• Perform other duties and special projects as directed, assigned, or required.

Conhecimentos

Bilingual English - Spanish

Call center

Customer service

Sales

Medicare

Health Insurance license

Formação

Licensed Health Producer in NY

Ferramentas

MS Office

CRM platforms

Descrição da vaga

TEKsystems, a leading technology and talent services company, is hiring a Remote Bilingual English/Spanish Licensed Medicare Sales Rep in New York. The role focuses on enrolling Medicare members telephonically and delivering superior sales service for prospective members.

Responsibilities include conducting telephonic enrollments compliant with CMS rules, assessing needs, and documenting interactions in systems.