Remote Bilingual Customer Service Specialist (Spanish)

BluHouse Virtual Call Center, LLC; Kansas City (MO); Remote; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health, dental, vision & life insured

Job summary

BluHouse Virtual Call Center, LLC seeks a Remote Customer Service Representative who is bilingual in English and Spanish to support Mediterranean Cruise Line brands. Work from home with a focus on professional, empathetic service and accurate data handling.

Role emphasizes flexible scheduling, performance-based opportunities, and ongoing learning. Candidates must meet tech requirements and pass background checks to join a trusted remote-work team.

Qualifications

• Must demonstrate probing/investigating skills and the ability to understand customer needs.
• Passion for customer service and empathy in interactions.
• Self-starting, independent work style and reliability required.
• Represent the brand professionally as a customer-facing ambassador.
• Commitment to protecting customer data and privacy.

Responsibilities

• Provide remote customer support for top brands with courteous, efficient service.
• Handle inquiries, troubleshoot issues, and guide customers to resolution.
• Document interactions and maintain accurate customer data.
• Meet enrollment and screening requirements as part of the role.
• Support brand standards and deliver a positive customer experience.

Skills

Probing & Investigating

Customer service

Self-starter

Brand ambassador

Data security awareness

Job description

BluHouse Virtual Call Center, LLC seeks a Remote Customer Service Representative who is bilingual in English and Spanish to support Mediterranean Cruise Line brands. Work from home with a focus on professional, empathetic service and accurate data handling.

Role emphasizes flexible scheduling, performance-based opportunities, and ongoing learning. Candidates must meet tech requirements and pass background checks to join a trusted remote-work team.