Remote Bilingual Customer Service Specialist (Spanish)

BluHouse Virtual Call Center, LLC; United States; Remote; EUR 15,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

BluHouse Virtual Call Center, LLC is seeking a Bilingual/Spanish-speaking Roadside Customer Service Specialist for a work-from-home engagement with a Mediterranean Cruise Line. This remote role requires 15–25 hours per week and offers flexible scheduling while delivering high-quality customer support.

You will assist customers, troubleshoot issues, and maintain security of personal data. The position emphasizes reliable home-office setup, onboarding, and growth within a dynamic, customer-centric

Qualifications

• Bilingual English and Spanish preferred.
• Experience delivering excellent customer service.
• Ability to probe, investigate and resolve inquiries.
• Reliable home workspace with secure internet.

Responsibilities

• Provide roadside customer support for a major cruise line.
• Handle inquiries and troubleshooting with professionalism.
• Maintain accurate customer records and transaction details.
• Protect customer data and confidentiality during interactions.
• Coordinate with clients to ensure timely issue resolution.

Skills

Bilingual EN/ES

Customer service

Probing & investigating

Self-starter

Brand ambassador

Data privacy

Job description

BluHouse Virtual Call Center, LLC is seeking a Bilingual/Spanish-speaking Roadside Customer Service Specialist for a work-from-home engagement with a Mediterranean Cruise Line. This remote role requires 15–25 hours per week and offers flexible scheduling while delivering high-quality customer support.

You will assist customers, troubleshoot issues, and maintain security of personal data. The position emphasizes reliable home-office setup, onboarding, and growth within a dynamic, customer-centric