Remote Bilingual Commercial Account Manager

Arthur J. Gallagher & Co. (AJG); Scottsdale (AZ); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid parental leave

401(K) and Roth options

Flexible work hours

Training programs

Job summary

A leading insurance brokerage firm in Arizona is seeking a remote bilingual Account Manager to deliver exceptional customer service. This role involves securing existing business, nurturing client relationships, and mentoring team members. The ideal candidate requires a bachelor's degree or equivalent experience, a Property and Casualty Insurance License, and proficiency in Microsoft Office. The company offers competitive compensation and a comprehensive benefits package, emphasizing inclusion and diversity.

Qualifications

• Bachelor's degree with minimum 1+ years client service and/or claims management experience.
• High School degree/GED with a minimum of 3+ years client service and/or claims management experience.
• Property and Casualty Insurance License required.
• Spanish bilingual required.

Responsibilities

• Lead the renewal process to deliver solutions to clients.
• Secure existing business and drive additional service sales.
• Nurture relationships with clients and stakeholders.
• Guide team members in client risk management discussions.
• Mentor Client Service team for continuous learning.
• Conduct audits to ensure compliance with standards.
• Maintain accurate client and policy data.
• Utilize Gallagher technology to improve productivity.

Skills

Customer service expertise

Relationship building

Adaptability

Team collaboration

Education

Bachelor's degree or High School diploma with experience

Tools

Microsoft Office

Job description

A leading insurance brokerage firm in Arizona is seeking a remote bilingual Account Manager to deliver exceptional customer service. This role involves securing existing business, nurturing client relationships, and mentoring team members. The ideal candidate requires a bachelor's degree or equivalent experience, a Property and Casualty Insurance License, and proficiency in Microsoft Office. The company offers competitive compensation and a comprehensive benefits package, emphasizing inclusion and diversity.