Remote Bilingual Automotive Customer Support (EN/FR)

Talentify; California (MO); Remote; USD 17,000 - 19,000; Full time

Benefits offered by this job

Work from home

No weekends

Training provided

Job summary

Foundever is seeking a Bilingual Customer Service Representative to support Canadian customers from home. You will handle warranty questions, repairs, dealership issues, and vehicle features, delivering calm, solution-focused assistance.

The role requires English and French fluency, at least 6 months in customer service, and a quiet home office. Training is provided and schedules run weekdays, ET, with no weekend shifts.

Qualifications

• Residence in Canada
• 18+ years of age
• High school diploma or equivalent
• Minimum 6 months in customer service
• Must pass a background check
• Fluency in English and French

Responsibilities

• Provide bilingual customer service for warranty and vehicle issues.
• Address concerns with professionalism and effective solutions.
• Navigate multiple systems during calls and document interactions.
• Participate in hands-on paid virtual classroom-style training and ongoing sessions.

Skills

Bilingual EN/FR

MS Office 365

MS Teams

Windows OS

Google Maps

Problem Solving

Empathy

Adaptability

Reliability

Education

High school diploma or equivalent

Job description

Foundever is seeking a Bilingual Customer Service Representative to support Canadian customers from home. You will handle warranty questions, repairs, dealership issues, and vehicle features, delivering calm, solution-focused assistance.

The role requires English and French fluency, at least 6 months in customer service, and a quiet home office. Training is provided and schedules run weekdays, ET, with no weekend shifts.