Remote Bilingual Account Manager (EN/KR)

Jobtome; South Orange (NJ); Remote; USD 26,000 - 52,000; Full time

Benefits offered by this job

Base Pay + Bonus

Telecommuting option

Comprehensive benefits package

Job summary

UnitedHealthcare is seeking a Field-based Essential Plan Account Manager in the NYC area. You will enroll eligible members, build strategic relationships with provider offices and community organizations, and present plan information to drive enrollment and growth.

You will manage a regional sales pipeline, coordinate with health plan partners, and deliver excellent member service while working remotely within a defined territory and maintaining regular travel as required by the role.

Qualifications

• Marketplace Certified (NYSOH CAC) in good standing or willing to obtain certification within 30 days of hire
• 1+ years of business-to-business (B2B), business-to-consumer (B2C) direct marketing, outside sales or community outreach experience
• Intermediate level of proficiency in MS Office (Outlook, Word, Excel, Power Point)
• Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area requiring reliable transportation or access to public transportation
• Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required
• Reside within commuting distance to New York Metropolitan area
• Bilingual English and Korean

Responsibilities

• Enroll eligible members in UHC Essential Plan
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housings, etc.)
• The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales.
• Serve as point of contact for members to provide excellent service and enrollment experience
• Lead pipeline management
• Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
• Conduct product information presentations in multiple settings, including in-home consultations
• Function independently and responsibly with minimal need for supervision
• Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems.
• Provide input, support and feedback on promotional opportunities, benefits, and other issues
• Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
• Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner
• Input consumer demographics and interactions into company systems as appropriate
• Performs other duties as required

Skills

Excellent communication

Relationship building

Sales experience

Team collaboration

Bilingual English and Korean

Tools

MS Office

Job description

UnitedHealthcare is seeking a Field-based Essential Plan Account Manager in the NYC area. You will enroll eligible members, build strategic relationships with provider offices and community organizations, and present plan information to drive enrollment and growth.

You will manage a regional sales pipeline, coordinate with health plan partners, and deliver excellent member service while working remotely within a defined territory and maintaining regular travel as required by the role.