Remote Benefit Verification Specialist

Hematology Oncology Clinic; United States; Remote; USD 22,000 - 42,000; Full time

Job summary

American Oncology Network (AON) is seeking a Benefit Verification Technician for remote work in the United States. The role centers on verifying insurance coverage (private, Medicaid, Medicare) and guiding patients through payment options, copay cards, and referrals.

Responsibilities include coordinating specialty pharmacy referrals, resolving claim issues with payors, and maintaining compliant patient records.

Qualifications

• High school diploma or GED or equivalent required.
• Active/Unrestricted Pharmacy Technician permit in the state of residence; willingness to obtain Florida permit if applicable.
• Two years of experience in specialty, retail, mail order, or hospital pharmacy as a technician.
• Proficient in MS Office applications and able to communicate clearly.

Responsibilities

• Verify insurance coverages (private, Medicaid, Medicare) and determine medication eligibility.
• Coordinate referrals, prior authorizations, and financial assistance as needed.
• Manage claims resolution and COB issues with payors and pharmacies.
• Provide timely, professional communication with patients and internal teams.
• Ensure compliance with HIPAA and regulatory standards.

Skills

Analysis & Critical Thinking

Interpersonal Effectiveness

Communication Skills

Customer Service & Organizational

Self-Management

Education

High school diploma or GED

Pharmacy Technician license (state)

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

American Oncology Network (AON) is seeking a Benefit Verification Technician for remote work in the United States. The role centers on verifying insurance coverage (private, Medicaid, Medicare) and guiding patients through payment options, copay cards, and referrals.

Responsibilities include coordinating specialty pharmacy referrals, resolving claim issues with payors, and maintaining compliant patient records.