Remote Behavioral Health Medical Assistant – Telemedicine

Optima Medical Ltd; Las Vegas (NV); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k

Paid holidays

Job summary

Optima Medical Ltd in the United States (NV) is seeking a Behavioral Health Medical Assistant to support our telemedicine psychiatric providers. The ideal candidate will coordinate virtual patient visits, manage records, and ensure a smooth, high-quality telehealth experience.

Qualifications include CMA/RMA certification, 1+ year experience in behavioral health or telemedicine, and proficiency with the eClinicalWorks EMR system. Must reside in NV and have a HS diploma or GED.

Qualifications

• Certified or Registered Medical Assistant (CMA/RMA) required.
• 1+ year of experience in behavioral health, telemedicine, or outpatient primary care preferred.
• Proficient in eClinicalWorks (eCW) EMR system preferred.

Responsibilities

• Prepare patients for virtual appointments by confirming demographics, medications, and visit details.
• Obtain and document patient health information, including behavioral health screening tools.
• Conduct safety assessments for suicidality and crisis intervention as needed.
• Support psychiatric providers during telehealth visits with documentation and coordination.
• Accurately maintain patient records and manage workflows within eClinicalWorks (eCW).
• Assist with medication refills, lab orders, prior authorizations, and pharmacy communication.
• Coordinate follow-up appointments, conduct appointment reminders, referrals, and care coordination.
• Manage a cancellation list to ensure provider's schedules are full.
• Provide patient education and ensure timely communication regarding care plans.
• Accept incoming calls and respond to text messages from our main line.

Skills

Strong communication

Empathy

Organizational skills

Multitasking

Remote work self-motivated

Education

HS diploma or GED

CMA/RMA certification

Tools

eClinicalWorks (eCW)

Job description

Optima Medical Ltd in the United States (NV) is seeking a Behavioral Health Medical Assistant to support our telemedicine psychiatric providers. The ideal candidate will coordinate virtual patient visits, manage records, and ensure a smooth, high-quality telehealth experience.

Qualifications include CMA/RMA certification, 1+ year experience in behavioral health or telemedicine, and proficiency with the eClinicalWorks EMR system. Must reside in NV and have a HS diploma or GED.