Remote Banking & Wealth Client Support Specialist

Alerus Financial; Oak Knoll (MN); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Comprehensive benefits package

Generous paid time off

Learning and development resources

Job summary

Alerus Financial is seeking a Client Service Center Associate in a remote capacity. This role involves responding to inquiries from banking and wealth management clients. The successful candidate will demonstrate excellent communication skills and the ability to multitask in a fast-paced environment.

This position offers competitive compensation including a base hourly wage and a comprehensive benefits package designed for the well-being of employees. Join a motivating organizational culture at Alerus that values collaboration and integrity.

Qualifications

• 1+ years of experience in business customer service or accounting/bookkeeping preferred.
• 1+ years of experience directly related to financial services preferred.
• Ability to prioritize and to be self‑motivated.

Responsibilities

• Answer telephone, email, and chat inquiries from clients promptly and courteously.
• Provide professional, clear communication and troubleshooting support.
• Maintain up-to-date knowledge of Alerus products and financial services.

Skills

Excellent written/oral communication

Organizational skills

Customer service

Adaptability to technology

Tools

Salesforce

AS400

Q2

Architect

Job description

Alerus Financial is seeking a Client Service Center Associate in a remote capacity. This role involves responding to inquiries from banking and wealth management clients. The successful candidate will demonstrate excellent communication skills and the ability to multitask in a fast-paced environment.

This position offers competitive compensation including a base hourly wage and a comprehensive benefits package designed for the well-being of employees. Join a motivating organizational culture at Alerus that values collaboration and integrity.