Remote AWS Practice Lead - Open-Source DB Architect

Percona; Raleigh (NC); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible hours

Paid time off

Remote work

Equipment provided

Career development funds

Job summary

Percona is seeking a Practice Lead for AWS to guide customers in leveraging open-source databases on AWS, including Aurora, RDS, EKS, ElastiCache, and MSK, while aligning with broader cloud infrastructure for performance, cost, and reliability.

You will lead a remote, globally distributed team, own strategic partnerships with AWS, shape professional services offerings, mentor engineers, and drive revenue and customer satisfaction through thought leadership and deep technical depth.

Responsibilities

• Customer Advocacy: Act in the best interest of the customer. You will champion Percona's expertise and, where it fits, Percona software and services, but the customer's outcome always comes first, regardless of which tools or platform features get them there.
• Existing Customer Growth: This role isn't just about net-new logos. A meaningful part of the job is looking after Percona's existing customer base as it relates to AWS, in two directions. First, customers already running in AWS environments today: helping them get more value out of that setup, whether that's performance tuning, cost optimization, or adopting additional AWS or Percona services they aren't using yet. Second, customers who aren't on AWS today but are actively migrating there: making sure that transition goes smoothly, that Percona's support and services move with them, and that we don't lose ground with a customer just because their infrastructure is changing.
• Product & Partnership Influence: Act as a strategic advisor to internal Percona teams to improve our software and services for customers running on AWS. You will work closely with our internal Cloud Partnership team on our formal relationship with AWS (co-sell motions, partner programs, joint go-to-market), while you own the technical depth and credibility that makes that partnership valuable in the first place.
• Business Growth: This is a results-oriented role. Success is measured by the revenue and profitability of the AWS Practice, its contribution to Percona subscriptions (Support, Managed Services, etc.), partnership revenue, and overall customer satisfaction.
• Thought Leadership: Drive Percona's presence in the AWS and open source database space through content creation, professional networking, and speaking engagements at industry conferences and AWS-specific events (re:Invent and the like).
• Service Design: Architect professional service offerings and packages, such as migration assessments, cost optimization reviews, and architecture audits, designed for high market impact and successful customer adoption.
• Sales & Marketing Enablement: Serve as a "Super Expert" Solutions Architect during pre-sales cycles. You will work closely with Marketing on technical campaigns and enable the Sales team to win deals with significant AWS components.
• Practice Building: As the business scales, you will be responsible for hiring and mentoring a dedicated team to expand the AWS Practice.

Job description

Percona is seeking a Practice Lead for AWS to guide customers in leveraging open-source databases on AWS, including Aurora, RDS, EKS, ElastiCache, and MSK, while aligning with broader cloud infrastructure for performance, cost, and reliability.

You will lead a remote, globally distributed team, own strategic partnerships with AWS, shape professional services offerings, mentor engineers, and drive revenue and customer satisfaction through thought leadership and deep technical depth.