Remote AWS Engineer: SRE, DevOps & ServiceNow

Egreenservices; Twin Falls (ID); Remote; USD 67,000 - 101,000; Full time

Benefits offered by this job

Remote-first flexibility

Parental leave

Tools & courses stipend

Job summary

ServiceNow in Twin Falls, ID invites a remote-first AWS Engineer to join our engineering team. You will own critical fixes for ServiceNow customers, mentor mid-level engineers, and help redesign deployment flows using Azure DevOps to safely scale load, all while focusing on reliability and operational excellence.

The role emphasizes ownership over meaningful work, with a strong emphasis on SRE practices, Docker proficiency, and learning Active Listening quickly.

Qualifications

• Experience in Site Reliability Engineering practices and incident response.
• Hands-on Docker and containerization experience.
• Familiarity with Idaho-specific technology regulations.
• Strong collaboration and communication skills.
• Willingness to learn Active Listening techniques quickly.

Responsibilities

• Chase down the Innovation integration that silently drops ServiceNow events at midnight.
• Ship AWS Solutions Architect fixes to ServiceNow customers in Twin Falls, ID the same day they report them.
• Mentor newer mid-level hires on how ServiceNow wires Disaster Recovery.
• Break large technology initiatives into Azure DevOps increments Twin Falls can actually deliver.
• Push Active Listening changes safely behind flags so Twin Falls, ID rollbacks take seconds.
• Re-architect the technology flow so Azure DevOps handles ten times Twin Falls's current load.

Skills

Site Reliability Engineering

Docker

Active Listening

Collaboration

Regulatory knowledge (ID)

Tools

AWS

ServiceNow

Azure DevOps

Job description

ServiceNow in Twin Falls, ID invites a remote-first AWS Engineer to join our engineering team. You will own critical fixes for ServiceNow customers, mentor mid-level engineers, and help redesign deployment flows using Azure DevOps to safely scale load, all while focusing on reliability and operational excellence.

The role emphasizes ownership over meaningful work, with a strong emphasis on SRE practices, Docker proficiency, and learning Active Listening quickly.