Remote --- Automotive Customer Service Representative

Talentify.io; United States; Remote; USD 48,000 - 70,000; Full time

Job summary

A leading company in Digital Business Services seeks a Remote Automotive Customer Service Representative. This entry-level role involves helping customers with their inquiries through various communication channels and requires strong communication skills. The position offers competitive wages, paid training, comprehensive health benefits, and opportunities for growth within a dynamic team environment.

Benefits

Competitive wages

Paid training

Full benefits (Medical, Dental, Vision, 401k)

Paid time off

Employee wellness programs

Qualifications

• Minimum of 6 months of customer service experience preferred.
• Ability to work remotely in a virtual team environment.
• Proven oral and written communication skills.

Responsibilities

• Connect with customers via phone, email, chat, or social media.
• Calmly resolve and de-escalate issues.
• Track call-related information for auditing purposes.

Skills

Communication

Problem solving

Organizational skills

Education

High School Graduate or GED

Job description

Remote --- Automotive Customer Service Representative

Remote --- Automotive Customer Service Representative

3 days ago Be among the first 25 applicants

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Employer Industry: Digital Business Services

Why Consider This Job Opportunity

• Competitive wages with paid training and full benefits (Medical, Dental, Vision, 401k, and more)
• Paid time off and employee wellness and engagement programs
• Opportunity for career advancement within a global company
• Work remotely in a flexible virtual team environment
• Collaborative and engaging workplace culture that values diversity and inclusion
• Chance to make a meaningful impact while supporting customers from various backgrounds
  
  

What To Expect (Job Responsibilities)

• Connect with customers via phone, email, chat, or social media to address their questions or concerns
• Calmly resolve and de-escalate issues as they arise
• Escalate interactions when necessary and appropriate
• Track all call-related information for auditing and reporting purposes
• Provide feedback on call issues and upsell when required
  
  

What Is Required (Qualifications)

• Ability to work remotely in a virtual team environment
• Minimum of 6 months of customer service experience preferred
• Must be over 18 years of age
• High School Graduate or GED
• Proven oral and written communication skills with logical problem-solving abilities
  
  

How To Stand Out (Preferred Qualifications)

• Comfort with desktop computer systems and ability to navigate Windows operating systems
• Ability to type at least 25 words per minute
• Strong organizational and work prioritization skills
  
  

#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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