Remote Auto Liability Claims Specialist II

First Acceptance Insurance; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

First Acceptance Insurance is seeking an Auto Liability Specialist II to investigate and evaluate auto claims, determine coverage and liability, and negotiate settlements. Role involves handling single/multi-vehicle losses, with emphasis on property damage, investigations, and reserve setting.

Candidates should have at least two years of property claims handling, a state adjuster license, and strong communication and negotiation skills. Remote work options may be available with varying schedules.

Qualifications

• Must have or secure state adjuster license(s) and CE credits.
• Minimum 2 years of property claims handling experience.
• High school diploma or equivalent; college degree preferred.

Responsibilities

• Investigate and evaluate coverage, liability, and damages for auto claims.
• Handle property damage claims for first- and third-party claimants.
• Review policy provisions to resolve complex coverage issues.
• Respond to settlement demands and advise on reserve requirements.
• Maintain file status communications with insureds and claimants.
• Assess potential subrogation and initiate recovery actions.

Skills

Customer service

Negotiation

Analytical thinking

Communication

Time management

Teamwork

Education

High school diploma or equivalent

College degree preferred

Job description

First Acceptance Insurance is seeking an Auto Liability Specialist II to investigate and evaluate auto claims, determine coverage and liability, and negotiate settlements. Role involves handling single/multi-vehicle losses, with emphasis on property damage, investigations, and reserve setting.

Candidates should have at least two years of property claims handling, a state adjuster license, and strong communication and negotiation skills. Remote work options may be available with varying schedules.