Remote Auto Claims Specialist

Sedgwick; Phoenix (AZ); Remote; USD 40,000 - 60,000; Full time

Job summary

Sedgwick is hiring a Claims Representative, Auto, to analyze and process low to mid-level auto and transportation claims from a remote work setup. You’ll evaluate property damage, injury claims, subrogation opportunities, and ensure timely documentation and coding in accordance with policy terms.

The role requires a Bachelor's degree, strong communication, and solid knowledge of personal and commercial lines, with emphasis on damage estimates and total loss processes.

Qualifications

• Education: Bachelor's degree from an accredited college or university preferred.
• Familiarity with personal and commercial lines policies and endorsements.
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements, preferred.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Good interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Service Expectations.

Responsibilities

• Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Skills

Bachelor's degree

Policy knowledge

Estimates review

Total loss processing

Communication skills

PC literacy

Analytical thinking

Organization

Interpersonal skills

Teamwork

Service mindset

Education

Bachelor's degree

State adjusting licenses (preferred)

Tools

Microsoft Office

Job description

Sedgwick is hiring a Claims Representative, Auto, to analyze and process low to mid-level auto and transportation claims from a remote work setup. You’ll evaluate property damage, injury claims, subrogation opportunities, and ensure timely documentation and coding in accordance with policy terms.

The role requires a Bachelor's degree, strong communication, and solid knowledge of personal and commercial lines, with emphasis on damage estimates and total loss processes.