Remote Auto Claims Specialist

Sedgwick; Salem (OR); Remote; USD 42,000 - 66,000; Full time

Job summary

Sedgwick is seeking a Claims Representative to analyze and process auto and transportation claims from a remote location. The role supports insureds, clients, and agents with accurate claims handling, documentation, and timely resolutions.

The ideal candidate will review property damage and injury claims, assess responsibility and coverage, and coordinate with subrogation when appropriate. Strong communication and organization are essential.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Familiarity with personal and commercial lines policies and endorsements.
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements, preferred.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Good interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Service Expectations.

Responsibilities

• Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Skills

Communication skills

Analytical thinking

Organizational skills

Team player

Interpersonal skills

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Representative to analyze and process auto and transportation claims from a remote location. The role supports insureds, clients, and agents with accurate claims handling, documentation, and timely resolutions.

The ideal candidate will review property damage and injury claims, assess responsibility and coverage, and coordinate with subrogation when appropriate. Strong communication and organization are essential.